Opening Hours

Whitecliff Surgery

Day Opening hours
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8am to 6:30pm
Tuesday 23 April
8am to 6:30pm
Wednesday 24 April
8am to 6:30pm
Thursday 25 April
8am to 6:30pm
Friday 26 April
8am to 6:30pm

Child Okeford Surgery

Day Opening hours
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8am to 6:30pm
Tuesday 23 April
8am to 6:30pm
Wednesday 24 April
8am to 6:30pm
Thursday 25 April
8am to 6:30pm
Friday 26 April
8am to 6:30pm

Eagle House Surgery

Day Opening hours
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8am to 6:30pm
Tuesday 23 April
8am to 6:30pm
Wednesday 24 April
8am to 6:30pm
Thursday 25 April
8am to 6:30pm
Friday 26 April
8am to 6:30pm

Dispensary

Day Opening hours
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8:30am to 6:30pm
Tuesday 23 April
8:30am to 6:30pm
Wednesday 24 April
8:30am to 6:30pm
Thursday 25 April
8:30am to 6:30pm
Friday 26 April
8:30am to 6:30pm
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Whitecliff, Child Okeford & Eagle House

Dispensary opening times: 08:30 to 18:30 Monday to Friday.

Child Okeford Dispensary only Mondays 08:30am - 18:00pm

Please note, as appointments do not begin until 8.30am on occasion the surgery may not be open at 8am due to lone worker policy. 

Extended Surgeries - These are surgeries held out of normal surgery times (held after 18:30)and are available throughout the working week.

 

Dispensary Update

 

With effect from Monday 17th July 2023, Dispensaries at both Child Okeford Surgery and Whitecliff Surgery will be closed between 1.30pm - 2.30pm each day.
This decision has been made to allow new members of staff to have the time to become proficient in their role, and therefore ensure patient safety.
 
Please allow 72 hours for repeat prescriptions to be processed.

When We Are Closed

If you are unwell during the evening, overnight, at the weekend or on a bank holiday, contact the NHS Out of Hours Service on 111.

Calls to the NHS 111 service are free from both landlines and mobiles (although pay-as-you-go mobiles must have at least 1p credit).

Please note it is not for routine enquiries, such as booking an appointment with the GP or enquiring about test results.

When you ring the service your call will go through to the call centre and a trained member of staff will take details from you.  These will be passed to a healthcare professional who will ring you back to ask you more about the problem and decide the best option for you.  Depending on the severity of your condition this might be telephone advice, a visit to a local treatment centre or a home visit by a doctor, nurse or paramedic

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

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NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.