Dispensary opening times: 08:30 to 18:30 Monday to Friday.
Please note, as appointments do not begin until 8.30am on occasion the surgery may not be open at 8am due to lone worker policy.
Extended Surgeries - These are surgeries held out of normal surgery times (held after 18:30)and are available throughout the working week.
Families' Medical Centre
A member of staff is available on the Families' Medical Centre telephone number during the hours above. At all other times, please contact the main surgery at Eagle House on 01258 453171.
When We Are Closed
If you are unwell during the evening, overnight, at the weekend or on a bank holiday, contact the NHS Out of Hours Service on 111.
Calls to the NHS 111 service are free from both landlines and mobiles (although pay-as-you-go mobiles must have at least 1p credit).
Please note it is not for routine enquiries, such as booking an appointment with the GP or enquiring about test results.
When you ring the service your call will go through to the call centre and a trained member of staff will take details from you. These will be passed to a healthcare professional who will ring you back to ask you more about the problem and decide the best option for you. Depending on the severity of your condition this might be telephone advice, a visit to a local treatment centre or a home visit by a doctor, nurse or paramedic
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Staff Training Dates
THE PRACTICE WILL BE CLOSED FOR CLINICAL TRAINING ON THE FOLLOWING DATES
21st April 1.30 - 4.30pm
21st May 3.30 - 6.30pm
30th July 3.30 - 6.30pm
23rd September 3.30 - 6.30pm
15th October 1.30 - 4.30pm
10th November 3.30 - 6.30pm
27th January 2021 3.30 - 6.30pm
23rd February 2021 3.30 - 6.30pm
During this time if you require urgent medical attention, please ring NHS 111. If you have a life threatening medical emergency, please dial 999.
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if: